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With the stormy season approaching, it is important to be prepared for a possible power outage. The following list can help you and your family get ready.
Before an outage:
- Ensure BC Hydro has your current phone number so we can quickly identify your account if you call during an outage (1 888 POWERON or 1-888 769 3766 or *Hydro *49367) from your mobile device
- Develop an emergency preparedness plan and share it with everyone in your household
- check emergency equipment periodically (flashlights, radios, generators, etc.) to make sure they are in working order
- Protect sensitive electrical equipment (computers, DVD players, TVs, etc.) by using surge protectors or other power protection devices
- Develop a list of important local telephone numbers and program them into your mobile device or post near your home phone
- If power is out for a longer period, it's important to have a contingency plan, such as moving to the home of a family member or friend in the an area with power
During an outage:
- Never go near or touch a fallen power line. Treat it as though it is live. Stay at least 10 metres away at all times and do not attempt to remove debris surrounding the line.
- Determine whether the outage is limited to your home. If your neighbour's power is still on, check your circuit breaker panel or fuse box.
- Turn off electrical appliances. Appliances start up automatically upon restoration of service; turning them off wil prevent injury, damage or fire.
- Check bchydro.com/outages or bchydro.com/mobile for the most up-to-date outage infomation. Listen to local news radio.
- Never use a camp stove, barbecur, or propane or kerosene heater indoors. A build-up of carbon monoxide gas in unventilated areas can be deadly.
- Include a battery operated flashlight in your emergency kit to avoid using candles - they can be a fire hazard.
- Turn off all lights except one inside your home and one outside. The inside light lets you know when the power is back on and the outside one alerts BC Hydro crews.
- Keep the doors of your refrigerator an dfreezer closed to keep your food as fresh as possible
- Help children remain calm.
- Anticipate traffic delays and use extreme caution when driving. Intersections should be treated as four-way stops when traffic lights are out.
Source: BC Hydro
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